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Common queries answered

FAQ

  • Regular size orders and stock items: Deliver to you within 20 to 45 working days after receiving and confirming your order. Please contact us if you want urgent delivery.
  • Made-to-measure and Custom Made orders: May take about 45 to 60 working days to complete and ship after all the details are confirmed. For more precise manufacturing and delivery time for Custom Made Orders, please get in touch with our support team.
Please contact us as soon as possible if you want to change your shipping address. We will change the shipping address if the order is not shipped yet.
Please Sign in into your account in order to track your order Or contact us if there is any problem with the tracking your order.
We will send your order as free gift for personal use. however, we do not guarantee that you do not have to pay tax. you might have to pay tax. we will try our best to minimize the tax charges as much as possible.
Please contact us as soon as possible with your Order ID And Email.
You can return the parcel back to us if the product is damage but please read the return & exchange policy before to return back to us.
Please contact us for the returning address before to return the item. We strongly recommend you read our return and exchange policy before to return the item.
Yes, you can change or cancel the order within 2 days of order And we strongly recommend you to read our return and exchange policy.
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